Terms & Conditions

Welcome to Nature Craft Bangladesh Ltd. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or engaging in business with us.

If you do not agree with any part of these terms, please discontinue use of the website and related services.

Use of Website

By using this website, you agree to:

Use the website only for lawful purposes
Provide accurate information when submitting inquiries or forms
Avoid activities that may damage, disrupt, or interfere with website functionality
Not copy, reproduce, or misuse website content without permission

We reserve the right to restrict or terminate access if misuse or unauthorized activity is identified.

Product Information

We aim to provide accurate descriptions, specifications, and product images. However:

Handmade products may contain slight variations in size, texture, color, or finishing
Product colors may appear differently depending on screen settings
Product availability may change without prior notice
Dimensions and weights may contain minor production tolerances

All product information is subject to updates and improvements without obligation or notice.

Orders & Quotations

All quotations, pricing, and product discussions are subject to confirmation by Nature Craft Bangladesh Ltd.

Orders may require:

Product specification approval
Sampling confirmation
Production lead time agreement
Payment terms agreement

We reserve the right to refuse or cancel orders under certain circumstances, including unavailable materials, production limitations, or incorrect pricing information.

Custom & Private Label Orders

For custom manufacturing or private-label production:

Buyers are responsible for approving final specifications and samples
Production begins only after confirmation and approval
Custom products may require additional lead time
Design files, logos, and branding materials provided by clients remain the responsibility of the client

Nature Craft Bangladesh Ltd. is not responsible for trademark or copyright issues related to customer-provided designs or branding.

Payments

Payment terms may vary depending on order type, quantity, and agreement between parties.

Accepted payment structures may include:

Advance payment
Partial deposit
Balance before shipment
Agreed export payment methods

Production and shipment schedules may depend on payment confirmation.

Shipping & Delivery

We work with international logistics and export partners to arrange product delivery worldwide.

Please note:

Shipping timelines are estimates and may vary
Delays caused by customs, ports, weather, or third-party logistics are outside our control
Buyers are responsible for providing accurate shipping and import information
Import duties, taxes, or customs charges remain the responsibility of the buyer unless otherwise agreed

Risk transfer terms may vary depending on agreed shipping terms and Incoterms.

Quality & Handmade Characteristics

Our products are handcrafted using natural materials and artisan techniques. Minor variations are considered part of the authentic handmade nature of the products.

While we maintain strict quality control standards, slight differences in:

weaving
texture
dimensions
color tone
natural material appearance

may occur and should not be considered defects.

Intellectual Property

All website content including:

text
images
graphics
branding
logos
product presentation
website design

belongs to Nature Craft Bangladesh Ltd. unless otherwise stated.

Unauthorized copying, reproduction, distribution, or commercial use is prohibited without written permission.

Limitation of Liability

Nature Craft Bangladesh Ltd. shall not be held liable for:

indirect or consequential damages
business interruption
delays beyond reasonable control
third-party logistics issues
website interruptions or technical issues

Our liability shall be limited to the extent permitted under applicable law.

Third-Party Links

Our website may contain links to external websites or third-party services for informational purposes. We are not responsible for the content, policies, or practices of third-party websites.

Privacy

Use of our website may involve the collection of limited information through contact forms or communication channels. Please refer to our Privacy Policy for details regarding data handling and privacy practices.

Changes to Terms

Nature Craft Bangladesh Ltd. reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes are published constitutes acceptance of the updated terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

Contact Information

For questions regarding these Terms & Conditions, product inquiries, or business discussions, please contact us through our official communication channels available on the website.